Prepared Food Clerk at New Seasons

This is a regular (not temporary), full time (4-5 shifts/week) position. Schedule will likely be a mix of open, mid and closing shifts. Previous food experience is preferred, a positive attitude and great customer service is required!

Position Title: Prepared Foods Clerk
Department: Prepared Foods
Supervisory Responsibility: Not responsible for supervising others.
Reports To: Prepared Foods Manager
Region: Oregon/SW Washington
FLSA Classification: Non-exempt

Wages: $13-$15.50/hr

Position Description: Prepares, stocks, weighs and packages Prepared Foods products.  Provides exceptional customer service and contributes to a positive and collaborative team environment.

Duties and Responsibilities

  • Contributes to a positive and supportive work environment.

  • Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.

  • Demonstrates ability to multi-task and manage own time.  Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department.  

  • Self-motivated and able to work independently, as well as cooperatively within a team.

  • Gives and receives feedback in a constructive manner.  Responds to feedback in order to improve performance.

  • Understands and follows through on verbal and written directions.

  • Speaks up. Shares ideas and feedback that contributes to success of store and company.  

  • Conserves company resources.  Works in a manner consistent with company Vision, Mission and Values and sustainability program.

  • Observes all company rules and policies.

  • Performs other duties and tasks as assigned.

Customer Service

  • Engages the customer in a friendly manner, shares product information and assists in locating product throughout the store.  Seeks opportunities to exceed customer expectations and enhance the customer experience.

  • Adapts service based on customer needs, handles difficult customer situations and seeks solutions to delight the customer.

Position Specific Functions

  • Prepares Prepared Foods department for store opening and closing.

  • Assists customers with product selection.  Shares product knowledge with customers.  Makes recommendations and suggestions based on customer needs.

  • Prepares, cuts, wraps, weighs, tares, prices and presents Prepared Foods department products.

  • Stocks and maintains Prepared Foods cases and stations.

  • Processes customers’ made-to-order items accurately and expeditiously.

  • Assists with food preparation and production.

  • Completes customer special orders thoroughly and provides follow-through as needed.

  • Stocks, rotates and faces products with attention to product quality and expiration dates.

  • Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.

  • Maintains cleanliness, organization and rotation of all areas, products and supplies.

  • Maintains accurate pricing and signage that meet merchandising standards.

  • Understands and complies with specific shift guidelines, tasks and responsibilities.

  • Maintains awareness of current ads, promotions, holidays and events.

  • Handles damaged and spoiled product according to company policy.

  • Demonstrates familiarity with products in department and general understanding of culinary terminology, product labeling and common dietary restrictions, with willingness to continue learning.

  • Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.

To read the full job description and apply online, click here