Senior Community Outreach & Information Representative

Applications for this position will be accepted on-line until 75 applications have been received, but will close no later than 11:59 PM on Monday, June 11, 2018 .

Applications received after the 75 application limit has been reached will not be included in this recruitment process.


Bring your talent to the City of Portland!

Bring your enthusiasm for outreach to the Bureau of Development Services (BDS) as a Senior Community Outreach Information Representative and develop your career with the City of Portland! This position will primarily be doing outreach in the community to support two new programs at the Bureau of Development Services:

  • The Small Business Program
    • Small business owners and entrepreneurs, especially people of color, women, immigrants, etc. have historically experienced a disproportionate number of barriers to starting and operating a small business.  This program is intended to provide the extra assistance in the areas of land use, permitting, and inspections that members of these communities may need to help them get started and be competitive in the business world.
    • This position will reach out to small business owners and entrepreneurs in the communities described above, to build relationships, educate them on avoiding common problems. For example, creating e-brochures targeted to their needs such as, "Questions to ask before signing a lease for a tenant space", or "How to get a sign permit for your business".   The program will connect them to other resources available, for example, through Prosper Portland, and their partner agencies.  The program will also provide assistance to navigate the process, and facilitate problem-solving. 
    • There is also an "Arts Space" component to this program, providing assistance for artists interested in creative arts/performance spaces, who face challenges with permitting and building inspections.
  • The Permitting Solutions Program
    • People sometimes find themselves in a situation where there is a building code or zoning code violation on their property, or work was done without a permit.  People of color, women, immigrants, etc. have historically experienced multiple barriers to working with government, or lack the resources to successfully permit work and navigate the permitting process, etc.  This program is intended to provide the extra assistance (in the areas of land use, permitting, and inspections) that members of these communities need, to help them resolve code compliance issues on their property.  
    • This position will be pro-active in reaching out to the communities described above, to build relationships, do trainings and educate people about development regulations, what types of work require permits, questions to ask when considering buying a property, etc. to help members of these communities avoid common problems.  
    • The program will help customers navigate the process, and work with staff to problem solve.  The program will improve the system for hand-offs from the Enforcement Program, working with City staff to create a path towards compliance. 

To read the full position description and apply, click here