Office Administration Associate and Customer Service - PrideStaff - Full-time
As the Customer Service and Administration Associate, you will have a variety of responsibilities each day. With a key focus on the needs of the customers, much of the day will be spent on the phone taking care of a variety of tasks. As with many multifaceted Administration jobs, you will have the opportunity to support the operations team in their daily tasks and enjoy the opportunity to learn how a Nationally recognized leader in logistics functions on a daily basis.
• Key to the success of the company is the ability to understand if they have done a good job of meeting their customer’s needs. A key function will be reaching out to customers who have had recent deliveries and completing a survey to make sure their needs and expectations were met. Each customer gets on call and if the customer does not care to do the survey, you move on to the next customer. This is a very low-key customer focused survey. You can expect to make about 100-150 calls a day.
• Assist with inbound calls from internal and external customers. Each call will need to be properly triaged and supported.
• Assist the operations team with management of logistics functions: Quality Assurance, Processing Paperwork, Filing and a variety of Office/Administrative tasks.
• Must be reliable and dependable
• Previous Customer Service experience is preferred
• Pleasant and accommodating for customers
• Detail oriented
• Able to use a computer
Shift: Both are available
Mon-Friday 8:00- 4:30pm
Tuesday - Saturday 8:00am - 4:30pm
Pay Rate to start: $14.50/hr.
PrideStaff Portland is a locally owned and operated Staffing Agency. PrideStaff is a winner of the coveted "Best of Staffing" Diamond award for 5 consecutive years for the highest level of satisfaction as rated by our valued Employees and Clients. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. When it comes to your success, we leave nothing to chance. Allow us to support your job and career search and see the difference PrideStaff can make for you!
Call today to apply! 971.371.4028